Voice Recording Software

Voice recording software enables you to effectively manage thousands of hours of call records to strategically meet your operational and information management needs. The sophisticated SQL Database provides centralized management of exceptionally large sets of call and business data. You determine how, where, and when to record, store, retrieve, and dispose of your call records based on the events that occur before, upon or during a call interaction. Additionally, end-user APIs and Active X tools give you unprecedented flexibility and convenience in data gathering via inward integrations. Call records are easily tagged with custom and standard data, which can be used for searching, reporting, or variable archiving purposes.